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Frequently Asked Questions

Is the VPN 24/7?

VIPERsurf public servers have remarkable uptime, but are subject to bandwith limitations and overcrowding. Upgrade to the silver or gold tiers to launch private servers to ensure stability and uptime.

My service is disconnecting

VIPERsurf public servers occasionally reset to remove stale users or accounts every night, which may disconnect you. Upgrade to the silver or gold tier to have more control over when this happens.

The VPN Broke My App!

Some apps may stop working while connected to the VPN. This is a good indication that the app may be collecting more information than necessary. If you still need to use the app. just, temporarily disconnect from the VPN.

User Testimonials

Yo VIPERsurf, this VPN is so dope and helpful in Korea! Thank you so much!

It’s helped me keep up with international news and since I can’t understand anything here it’s nice to have my shows and access when I want

Anonymous User

Yo VIPERsurf, this VPN is so dope and helpful in Korea! Thank you so much!

It’s helped me keep up with international news and since I can’t understand anything here it’s nice to have my shows and access when I want

Anonymous User

Get Set Up

Head over to our Getting Started page to get your devices primed and ready to use our VPN

Knowledge Center

Learn about Networks, VPN’s, and why you can trust VIPERsurf

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